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tregan

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About tregan

  • Birthday 10/14/1967

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  • Flying Since
    2006
  • Location
    Inverness, FL
  • Country
    United States

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  1. Update, After numerous e-mails to, and a scant few from Tony (Owner of BestKites.com), and over a month after placing the original order, I received it. Just prior to receiving the kites Tony sent me an e-mail stating he would refund the cost of one of the kites to "make up" for the delays. Well here it is two months later, several e-mails later, and several more lies from Tony later and still no refund. If it wasn't for the lies, I could of gotten over the long wait/delays to get the order and probably placed another order with Tony, but not only did he lie about the refund but also as to the shipping of the order and the excuses he gave to me and my wife about the cause of the delays (he kept changing his exuse as to the reason i.e. sick, out of town, UPS lost etc...). To Dorsal - If you ever see Tony you may want to warn him that if he keeps doing business this way he probably will not be in business much longer. To everyone else - Bestkites.com may have good prices but Buyer Beware!!! Remember you get what you pay for. From now on I'll gladly pay a few dollars more for proper, prompt, kind and truthful customer service. Tim
  2. Dorsal, We have e-mailed him atleast 5 times plus numerous phone calls (left voicemails) and still no response. We even emailed and called earlier today (Sunday). But thanks for the info and I may ask you later to get the dog. Thanks, Tim
  3. Hi all, This is my first post but I have been lurking for the past couple months and learning alot. Thanks for all the great info everyone shares here. My question is has anyone here placed an order with www.bestkites.com? My wife did to buy me a present on Oct 3rd. Her credit card was charged that day for over $160.00 for the sale. "Tony" at bestkites.com first did e-mail and said the delivery was shipped, then a couple days later he said it wasn't shipped because he didn't have all the items in stock. Now for the past two weeks he will not answer telephone calls/voicemails and e-mails. What should I do? Thanks, Tim
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