You have got to be kidding , that's EXACTLY what happened to me, I take this kite out of the bag for like the first time and as I'm removing the soft cap that covers the nock everything came off, but no big deal a little glue will fix it easily. How did you attach your lineset to the pigtails? I also don't quite understand how the beads work; so you can see I'm pretty new at all this, I'm just waiting for the hurricane winds to die down a little, it must be gusting up to 40mph out there.