App and Tapatalk issues.

[peterbruusmadsen]

I can't log in through the app or tapatalk anymore. Is it me and what can I do? 

[riffclown]

I've heard of at least one other individual having a similar issue.. I'm sure @John Barresi will respond..

Just for clarity please let us know is it for Apple or Android??

[peterbruusmadsen]

31 minutes ago, riffclown said:

I've heard of at least one other individual having a similar issue.. I'm sure @John Barresi will respond..

Just for clarity please let us know is it for Apple or Android??

 

Android. 

[misu]

with apple (iphone) the same. can not log in

[jaydub200]

Unable to connect via Tapatalk.  Just downloaded the KiteLife Android app and get the same error on both:

Server error occurred: '1 Call to undefined method IPS\forums\Topic\Post::canGiveReputation() (MbqRdEtForumPost.php:429)'

 

 

[riffclown]

@misu & @peterbruusmadsen

OK, from a technical standpoint that is significant input. That helps rule out it being related to the platform the application is on..

@jaydub200

Thank you for providing the specific info.. That should be useful as well..

 

[Bill Clay]

I have the same issue... Can't log in on the tapatalk app on my iPhone 🙁

[riffclown]

@John Barresi @peterbruusmadsen @jaydub200 @Bill Clay

I Split this topic off to a separate discussion..

[DavidB]

I have the same problem on my iPad. Just reloaded the app on the chance it got corrupted - no luck. I get the same error message as jaydub2000 gets on android.

[kitedad]

I downloaded the kitelife app today and got the same message as the others when I tried to view posts. I downloaded the tapatalk app to see if that worked but the same happened till I used tapatalk then view through the internet option from tapatalk.  android btw. I know little about this sort of stuff.

[John Barresi]

Just confirming, this is only occurring via the app(s)?  (TapaTalk / KiteLife)

Anyone experiencing issues logging in using normal web browsers?
If so, mobile and desktop both, or just one?

My initial suspicion is that TapaTalk hasn't yet updated their app for the latest version of our forum software.

Let me know, thanks all for your interest and patience!

[John Barresi]

Ok, just uploaded a new version of the TapaTalk plugin, hoping things work better for everyone now?

[John Barresi]

Working fine for me at the moment.


Sent from my iPhone using KiteLife mobile app

[DavidB]

That did it - it working again. Thanks JB.


Sent from my iPad using KiteLife mobile app

[John Barresi]

YAY!! 

Thanks again all, for taking the time and care to provide feedback.

[peterbruusmadsen]

Thanks for the quick response John It's working again

[misu]

thxs. is working here too 

[JWharton]

Thanks for all the hard work in the background that no one gets to see, all good now [emoji4]

Sent from my SM-G903F using KiteLife mobile app

[jaydub200]

Both Tapatalk and the KL app are working for me on Android.  Thanks, JB.

[kitedad]

works

 

[Mike Klaiber]

I can add photo through web but app times out with server error 500. Might be related to slow speed out here???

[peterbruusmadsen]

I can add photo through web but app times out with server error 500. Might be related to slow speed out here???

Seems to work fine here through Tapatalk.

[John Barresi]

Aye, sometimes mobile browser (Chrome, etc) gives issues with uploads which I usually solve by taking a screenshot of the image (thereby making it smaller) and uploading that... Othewise, it's off to the desktop, Tapatalk or KL app.

[JWharton]

Hi all, is anybody else having issues downloading video tutorials?

Sent from my SM-G903F using KiteLife mobile app

[John Barresi]

17 minutes ago, JWharton said:

Hi all, is anybody else having issues downloading video tutorials?

Is this via the app, mobile browser or desktop?

The app is definitely not ideal (or compatible) for things like downloads, the shop and a few other sections of the forum - it is primarily designed for forum interaction, specifically.