You may notice the recent addition of a "Manufacturer Support" section to the KiteLife forum!
http://kitelife.com/forum/forum/172-manufacturer-support/
I'm a huge believer in open dialogue between users and manufacturers and while there is only one manufacturer listed at the moment (an obvious connection), it is open to any established kite manufacturer that would like to use the KiteLife system for this sort of community interaction - no better way to get honest feedback and real end user input for your products, imho.
If you own or manage such a company and would like to be added, just send me a PM here or email us for more information.