I ordered a Blast late September from them and Kent contacted me to say they didn't have the color I wanted. He said that he would contact Revolution to order the kite. 3 days pass with no update. Something didn't feel right with me about this, so I canceled the order.
On Sunday, there was a kite box on my front porch from Revolution and A Wind Of Change. I opened the box and inside was a Blast the same color as the one I canceled 5+ weeks ago. It seems that I'm doing business with them again whether I like it or not!
I sent Kent an email telling him that I received a Blast by mistake, and that I would be happy to return it to him. A few hours later, I decided to keep the kite and told Kent by email that the simplest solution would be for me to keep the kite and for him to rebill my credit card. He called me Monday morning and I paid for the kite.