KiteLife chat phasing out...

[John Barresi]

All feedback being noted, not ignoring - this is just lower on my priority list right now, hope to make all major (and possible) improvements within the coming 2 weeks.

Thanks all!

[ACrop]

Did chat die on everyone late last night? It just self closed mid conversation on my windows laptop last night. It was a good kick off time for me anyway...

Sent from my Nexus 5X using KiteLife mobile app

[Mikelp3586]

It kicks me off on iOS occasionally.


Sent from my iPhone using KiteLife mobile app

[John Barresi]

*groan*

Still talking with Comet Chat support but it's looking more and more like I might be taking them up on the 30 day refund policy, particularly the bit about being able to see a list of ACTIVE users while using the group chat... It doesn't appear to be a feature now, but I'll know for sure very soon.

Still researching other alternatives, but not seeing a lot - any suggestions are certainly welcomed.

[Wayne Dowler]

First time using it yesterday, lack of a current roster is annoying. Never know who is actually on, unless they chime in. Other than that, went pretty much normal.

[SHBKF]

New chat works for me.  I especially like the ability to go back & read the history.  Also it allows you to delete your own posts.  So now I might post hello & wait a few minutes for a response.  If no one is there or they don't wish to chat I can delete my post & leave the site uncluttered with my inquiry.  I thought maybe I might check near the top of the hour as a possible way of meeting up with others with the same idea.  But I realize I am not too punctual so maybe five before to five or ten after you might find me on chat.  SHBKF

[John Barresi]

I understand and appreciate the new chat works for a few, but it falls short overall.

The refund process has been initiated, and I am already in the process of:

1 - reactivating the old chat (for the 2 weeks until it expires)
2 - removing Comet Chat from the forum system

[John Barresi]

 Ok guys, I've found another chat platform that I think will do the job...

https://www.arrowchat.com/demo/

• Group chat with ACTIVE USER LIST
• Single login forum / chat

The link above will allow you to easily demo the software in action (desktop and mobile), let me know what you think!  

[John Barresi]

I was able to download and install a trial version of ArrowChat and it feels good so far...

http://kitelife.com/forum/member-chat/

Seems to check off all the major concerns?

[riffclown]

Looks very good so far.. best of both worlds.. (phased out and comet)

 

[kevmort]

Looks good just a shame there's no time stamp on the chat but that's a minor thing [emoji4]


Sent from my iPhone using KiteLife mobile app

[John Barresi]

Hover your mouse on the avatar next to any chat post, time stamp is in the little pop up.

[kevmort]

I have pet rats and an iPhone would it still work ?? 🤣


Sent from my iPhone using KiteLife mobile app

[riffclown]

Chat seems to not be working for some reason.. Anyone else experiencing same??

 

[John Barresi]

Weird... Working on it, waiting for response from both techs (my server and ArrowChat support).

[SHBKF]

Found myself really missing chat today.  Traded PM's with Riffclown a bit regarding the issue of it not working. I always close chat when I'm done but I know others leave the tab open & it sometimes shows them still logged in for days at a time.  I find myself checking it with two to five people showing without me knowing that any of them are actually actively monitoring.  I wish the chat software would clear out the room after a lengthy period of no one posting.  I may start posting a time in and an amount of time I will stand by.  Or perhaps a time when I am logging out.  It would also be helpful if the service would show a notification when someone enters or leaves chat.  I know some have logged on & I have missed greeting them.  I must admit to trying to get them to post for a bit. But some are just looking or perhaps a bit shy.  I am a lifelong introvert & chat brought me out from under my rock.

Just a few thoughts from the field, SHBKF

 

EDIT: 3:54 pm 5/8/17 CHAT IS BACK ON!

[John Barresi]

Yep, thanks for your patience!

Feature desires noted, will suggest to the software developers.