Thanks Cody, we are in process of setting up a second server with daily back ups so that in the event this one goes down, it will either switch to the other one automatically, or 12-48 hours at the most... This will ensure only minimal loss of data, and nothing else like happened when I went to Malaysia in February... We were down for nearly 2 weeks that time.
To date however, since taking over in August of 2003... We've only been down 3 times, once on the Malaysia trip, and twice for about 3-4 days each since.
Trust me, I keep upping the level of services and support behind the scenes here and you can look forward to nothing but improvement.
Thanks,